Oplign Privacy Statement

Last updated: October 06, 2023

This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Oplign, LLC ('Oplign'). California residents, please see our California Privacy Notice at Collection, and California & Other U.S. State Privacy Rights sections.

What Personal Data Do We Receive?

Personal data is any information from or about an identified or identifiable person, including information that Oplign can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Oplign products and services:

How Do We Use Personal Data?

Oplign employees do not access or use Customer data aside from daily quality control checks, and other support as required. Under no circumstance is Customer jobs data considered sensitive information.

As discussed below, Oplign uses personal data to conduct the following activities:

How Do We Share Personal Data?

Oplign provides personal data to third parties only with consent or in one of the following circumstances (subject to your prior consent where required under applicable law):

Who Can See, Share, and Process My Personal Data When I Join Meetings and Use Other Oplign Products and Services?

When you send messages or join meetings and webinars on Oplign, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:

Privacy Rights and Choices

Marketing Communications
If you don't want to learn about products and services we or our partners offer, you can opt-out of marketing communications in the communication sent to you (for example, via email or SMS), or by emailing privacy@Oplign.us. Not all of our communications are for marketing, and you'll continue to receive messages related to your products and services, such as bills, transactional notices, or customer service.

Data Rights
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California or another U.S. state with an applicable privacy law, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:

In order to exercise any of your rights as to personal data controlled by Oplign, please click here. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.

Children

Oplign does not allow children under the age of 16 to sign up for a Oplign account.

For educational organizations that use Oplign products and services to provide educational services to children under 18, Oplign's Children's Educational Privacy Statement is available here.

How to Contact Us

To exercise your rights, please click here. If you have any privacy-related questions or comments related to this Privacy Statement, please send an email to privacy@Oplign.us.

You can also contact us by writing to the following address:

Oplign Video Communications, Inc.
Attention: Data Protection Officer
55 Almaden Blvd, Suite 600
San Jose, CA 95113

Or to our representative in the EU or UK:

Lionheart Squared Ltd
Attn: Data Privacy
2 Pembroke House
Upper Pembroke Street 28-32
Dublin
DO2 EK84
Republic of lreland
email: 
Oplign@LionheartSquared.eu

Lionheart Squared Limited
Attn: Data Privacy
17 Glasshouse Studios
Fryern Court Road
Fordingbridge
Hampshire
SP6 1QX
United Kingdom
Contact: 
Oplign@LionheartSquared.co.uk

You can contact our Data Protection Officer by sending an email to privacy@Oplign.us.

Retention

We retain personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law.

The criteria used to determine our retention periods include the following:

European Data Protection Specific Information

Data Subjects Rights

If you are in the EEA, Switzerland, or the UK, your rights in relation to your personal data processed by us as a controller specifically include:

To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.

You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.

Legal Basis for Processing Personal Data

We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Oplign processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:

International Data Transfers

Oplign operates globally, which means personal data may be transferred, stored (for example, in a data center), and processed outside of the country or region where it was initially collected where Oplign or its service providers have customers or facilities ' including in countries where meeting participants or account owners hosting meetings or webinars that you participate in or receiving messages that you send are based.

Therefore, by using Oplign products and services or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the EEA, Switzerland, and the UK. Such countries may have data protection rules that are different and less protective than those of your country.

We protect your personal data in accordance with this Privacy Statement wherever it is processed and take appropriate contractual or other steps to protect it under applicable laws. Where personal data of users in the EEA, Switzerland, or the UK is being transferred to a recipient located in a country outside the EEA, Switzerland, or the UK which has not been recognized as having an adequate level of data protection, we ensure that the transfer is governed by the European Commission's standard contractual clauses. Please contact us if you would like further information in that respect.

California & Other U.S. States Notice at Collection

Categories of Personal Information Oplign Receives: Oplign may collect, or process on behalf of our customers, the following categories of personal data, as described above, in the 'What Personal Data Do We Receive?' section: identifiers (such as in Account Information, Profile and Participant Information, Contact Information, and Registration Information), financial account information (such as in Account Information); commercial information (such as in Account Information); internet or other electronic network activity information (such as Device Information, Usage Information Regarding Meetings, Webinars, Message, Collaborative Features, and the Website, and Limited Information from Oplign Email and Calendar Services); audio, electronic, and visual information (such as in Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features) education information such as from university customers; inferences we derive from the preceding or other information we collect; and sensitive personal information (such as certain categories in Account Information, Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features.

Sources: We receive information from sources as described in the 'What Personal Data Do We Receive?' section, including: from you (including through your use of our products and services); from partners; from customers; and from publicly available sources. We collect education information from schools that use our services. Please see our Children's Educational Privacy Statement for more information.

Oplign's business and commercial purposes for use: Oplign uses personal data for the following business and commercial purposes: to provide Oplign Products and Services; for Product Research and Development; for Marketing and Promotions (Oplign does not use meeting, webinar, or messaging content, or any content generated or shared as part of other collaborative features for any marketing or promotions); Authentication, Integrity, Security, and Safety; to Communicate with You; and for Legal Reasons. For more information, please see 'How We Share Personal Data?' Categories of third parties to whom we disclose Personal Information for business purposes are described in 'How We Share Personal Data?'

Oplign may permit advertising and analytics services that are intended to deliver advertising to you and/or analyze your interactions, based on your interactions with our website or app which may constitute a 'sale' or 'sharing' of data for targeted advertising purposes under certain state privacy laws. See 'California & Other U.S. State Privacy Rights' for more information regarding your right to opt-out.

Retention: Oplign retains personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law. Additional detail on retention criteria can be found under Retention, above.

California & Other U.S. State Privacy Rights

Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (as amended by the California Consumer Privacy Rights Act) (CCPA), residents may have a right to:

Oplign will not discriminate against you for exercising any of these rights, which is further in line with your rights under state law.

Sensitive Information. Oplign receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information) , certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Oplign Email and Calendar Services (e.g., messaging content in cases described herein) Oplign processes sensitive personal information to provide Oplign products and services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. Oplign does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Oplign to provide a right to limit under the CCPA. Under certain laws, residents may also be permitted to opt out of certain profiling relating to automated processing analyzing certain categories of an individual's information that would produce a legal or similarly significant effect. Oplign does not engage in this type of profiling of individuals.

To exercise your rights, please click here or call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.

We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to a total of 90 days) in writing.

These rights are not absolute, are subject to exceptions and limitations, and may not be afforded to residents of all states. In certain cases, we may decline requests to exercise these rights where permitted by law. We will need to verify your identity to process your access, deletion, and correction requests and reserve the right to confirm your state residency. To verify your identity, we may require you to log into your existing Oplign account (if applicable), give a declaration as to your identity under penalty of perjury, and/or provide additional information, such as providing at least two pieces of personal information relating to your account (which will be compared to information we have, such as profile information) or as we otherwise may already have in our possession, such as your email address and phone number. We will verify your consumer request by comparing the information you provide to information already in our possession, and take additional steps to minimize the risk of fraud. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.

To see our Disclosure of Privacy Rights Requests, please click here.

California's Shine the Light Law

California Civil Code Section 1798.83, also known as 'Shine The Light' law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties' direct marketing purposes in the preceding calendar year. We do not share Personal Information with third parties for the third parties' direct marketing purposes.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to account for changes in our collection and/or processing of personal data, and will post the updated Privacy Statement on our website, with a 'Last Updated' date at the top. If we make material changes to this Privacy Statement, we will notify you and provide you an opportunity to review before you choose to continue using our products and services.